Strategic Performance
Sustainable development at Wits University involves viable performance that looks at the long-term interests of the University and its stakeholders. The objective is three-fold: economic and financial wellbeing of the institution; social well-being, including health and safety needs; and environmental well-being.
The monitoring of institutional performance in relation to the strategic imperatives of the University remains an integral part of the implementation of the University's strategy. For instance, the commitment of Portfolio Executives to performance indicators and targets has assisted the executives in developing Dashboards for various strategic priorities. Monitoring and evaluation draws on knowledge and tools that already exist in organisations. Monitoring should involve stakeholders, communication and risk management. The process involves planning, implementing data collection, analysis, disseminating results and reviewing and adjusting the monitoring system.
The University produces annual school and faculty profiles containing detailed analysis of faculty performance set against University targets in key areas of the University strategy.
One of the University’s goals is to ensure that administrative systems and processes are positioned to provide effective and efficient services to its stakeholders. One such mechanism is a service hotline whereby staff, students and the public at large, access an electronic form to offer suggestions on service issues or lodge a compliment or complaint. This is managed by the Registrar’s Office and feedback is provided on a monthly basis to managers.
Students and visitors to campus can also give feedback via electronic devices located on the campus at various service departments such as the Financial Aid and Scholarships Office, Fees Office and the Student Enrolment Centre.
The University reports on its social responsibility and sustainable development through the following reports and plans: Annual Performance Plan, Mid-Year Performance Report, Annual Report and Integrated Report.
The Annual and Integrated Reports of Wits University are audited on an annual basis and provided assurance by the University’s external auditors. In addition, these reports serve before Council for approval. These reports are submitted to the Department of Higher Education and Training and Parliament by 30 June each year.
